Accessibility

1. Our commitment

1.1Gooido Inc., a Delaware corporation ("GOOIDO", "we" or "us"), wants gooido.com, every Travel Hub and our booking pages (the "Platform") to be usable by as many people as possible, including people with visual, hearing, motor, speech or cognitive disabilities.

1.2Words such as Platform, Travel Hub, Partner, Provider and Booking have the meaning given in our Terms of Service.

2. The standard we work toward

2.1We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium, as our reference.

2.2The Platform is developing quickly, and not every page meets this standard yet. We do not claim full conformance. We review new features against it and fix issues we find.

3. What we do

3.1Our work includes:

• text that can be resized and pages that work on phones, tablets and computers;
• colour contrast between text and background;
• text alternatives for meaningful images;
• headings and labels that help screen readers and keyboard navigation;
• forms with visible labels and clear error messages;
• a cookie choice that does not block the content behind it;
• a chat assistant and a WhatsApp channel as other ways to ask questions and book.

4. Known limitations

4.1Some parts of the Platform come from third parties and are not fully under our control. These include the payment and booking forms of Providers, such as Nuitée Travel Limited (liteAPI) and Hungry Hub, the chat assistant provided by Cordon Bleu, embedded videos and maps, and sign-in with Google.

4.2Partners choose the photos, videos and descriptions on their own Travel Hub. Some of this content may not include captions or text alternatives. We ask Partners to add them and give them tools to do so.

4.3Descriptions of Travel Services come from Providers. If you need information about the physical accessibility of a hotel, restaurant, tour or vehicle, please ask us before you book, and we will ask the Provider.

5. Getting help

5.1If any part of the Platform is difficult for you to use, write to legal@gooido.com with the subject "Accessibility", or contact us through the chat or WhatsApp. Tell us the page, what you were trying to do and, if you wish, the assistive technology you use. We will help you find information or complete your Booking another way.

5.2We aim to reply within five (5) business days.

6. Compatibility

6.1The Platform is designed to work with current versions of major browsers, including Chrome, Safari, Edge and Firefox, and with the built-in screen readers of common phones and computers. Older browsers may not display all features correctly.

7. Legal note

7.1This Statement describes our approach and our goals. It does not create rights or obligations beyond those that the law gives you, and it does not change our Terms of Service.

8. Changes to this Statement

8.1We update this Statement as the Platform changes. A change takes effect when we publish it on this page with a new "Last updated" date.

9. Contact

Gooido Inc.
131 Continental Dr, Suite 305
Newark, Delaware 19713, United States
Email: legal@gooido.com
Website: gooido.com